FAQ

  Question: Why my students can see the grades and feedback on LM Core? I don't want to release the grades information before the moderation. Among the various LM Core online assessment activities, only the coursework activity will not show... Read More

  Can I send a notification to students after I upload a file on my module page? Yes, of course. You can send an notification like the example below to your students.    An Example of the Notification   To do that, please click on the "edit" butto... Read More

  Question: My sound and mic cuts off when I return from a breakout room to the main room in the BigBlueButton. What should I do? We did receive occational reports on sounds and mic getting cut off when the user returns from a breakout room to the... Read More

  Question: Students are waiting for the moderator but teachers are already in BigBlueButton If you as a teacher has already started the BigBlueButton session, but your student(s) reported that they are still seeing the message "waiting for a mo... Read More

  Question: What shall I do when I see the error message: "the group associated with this session has been deleted" If you see this error message on your attendance page, it means, the student groups that bounded to the attendance must be delete... Read More

  Question: Why the course total in gradebook is over 100? Because the default grade calculation aggregation of the course total is "Natural", which is the sum of all grade values, scaled by their relative weights. The Maximum grade of the categor... Read More

  Question: Is it possible to request a new non-taught module on the Learning Mall Core? Yes, it is. Please fill out the questionnaire in the New Module/Course Area Request Portal. Workflow of applying a new module page: 1. Submit the for... Read More

Overview: This guide will show you how to use LM Core to facilitate online external/internal moderation.   What to know: To give access to your LM Core module content to the external moderators, please first follow this instruction to... Read More

  Question: Why my students cannot receive my announcement emails? 1. If you add announcement posts before the students been enrolled into the modules or before the module start date, your students won't be able to receive the announcement ... Read More

Overview: This guide will detail the key differences between an Announcement activity and a Forum activity on the Learning Mall Core. What to know: There is often some confusion differentiating the Announcement and Forum (forum activity) within t... Read More